店主集中隔离，城管帮忙卖完500公斤螃蟹
a chengguan officer helps a shop owner in quarantine to sell 500 kilograms of crabs
肖立勋（右）向张世君表示感谢 xiao lixun (right) expresses gratitude to zhang shijun
张世君帮忙卖螃蟹 zhang shijun assists in selling crabs
楚天都市报极目新闻记者卢成汉
通讯员 赵志宏 陶媛
摄影：极目新闻记者 卢成汉
翻译：刘菲菲 赵姜卉芸 尹珩 （湖北大学）
jimu news reporter: lu chenghan
correspondents: zhao zhihong, tao yuan
photographer:lu chenghan
translators: liu feifei, zhao jianghuiyun, yin heng (hubei university)
10月21日，武汉市硚口区武胜东街螃蟹批发店店主肖立勋，因密接被集中隔离。他的店中，还有近500公斤螃蟹未能售出，这让他焦急万分，只能向硚口区六角亭街城管路长张世君求助。
on october 21st, xiao lixun, the owner of a wholesale shop for crabs on wusheng east street, qiaokou district, wuhan, was quarantined after having close contact with an asymptomatic carrier. however, in the face the 500 kilograms of unsold crabs left in his store, he became extremely anxious. it was then that he turned to zhang shijun, a chengguan[1] officer in liujiaoting subdistrict, qiaokou district for help.
([1] chengguang officers are often responsible for the urban management and administration.)
张世君接到电话，二话不说，一口答应。第二天，在街道、社区等各方支持下，不到半天时间，店里的螃蟹就销售一空，张世君将货款分文不少地交到肖立勋手中。
zhang shijun agreed upon receiving the call. by the following day, with the support of the subdistrict and community, the crabs were sold out in less than half a day. afterwards, zhang shijun gave all the money to xiao shixun.
11月19日，接受极目新闻记者采访时，肖立勋说，隔离结束后，他和妻子给六角亭街行政执法中心送去了一面锦旗，上面写着“病毒无情，人间有爱”，向急人所急、乐于助人的好城管张世君表达谢意。
on november 19th, in an interview with a jimu news reporter, xiao shixun said he and his wife presented a pennant to liujiaoting subdistrict administration centre after their quarantine ended. with the phrases the virus is merciless. but the world is full of love. printed on it, the pennant was a symbol of the couple's gratitude for zhang shijun's timely help.
蟹店老板急火攻心
crab shop owner under great anxiety over his store
深秋时节，正是螃蟹肥美之时。
late autumn is the best time to enjoy crabs.
10月21日，星期五。武汉市硚口区武胜东街螃蟹批发店店主肖立勋盘算，周末生意比较好，于是他采购了400公斤螃蟹，加上前一天没有售完的存货，共有近500公斤。
on friday, october 21st, xiao lixun, owner of a wholesale shop for crabs on wusheng east street, believing that business would be good on the weekend, purchased 400 kilograms of crabs. combined with the stock of the previous day, he had 500 kilograms of unsold crabs in total.
不料，当晚7时许，肖立勋接到社区通知，10月16日前后，他的店接待了一名新冠无症状感染者，他和家人及2名店员都要到酒店集中隔离观察。
unexpectedly, at 7 p.m., xiao lixun was informed by the community that his family and 2 staff members needed to be put in quarantine in a designated hotel since an asymptomatic carrier had visited his shop around october 16th.
“刚进的螃蟹如果不尽快脱手，只怕要损失两三万元。”11月19日，肖立勋对极目新闻记者说，他对防疫政策十分理解、配合，但心中又焦急万分，“我急得嘴巴都上火起泡了。”
“if i didn't sell out the crabs i had purchased immediately, i would end up with a loss of 20,000 to 30,000 yuan.” xiao lixun said to the jimu news reporter. although he understood and cooperated with the epidemic prevention policy, he was extremely anxious, “i even got blisters around my mouth due to anxiety.”
困境之中，肖立勋想起了一个人——硚口区六角亭街道城管路长张世君。“我在武汉没有亲戚、朋友，我只认得张世君这个党员干部，只能试着找他帮忙。”肖立勋告诉记者。
at this very moment, zhang shijun, a chengguan officer in liujiaoting subdistrict flashed into xiao's mind.“i have no relatives or friends in wuhan; the only close person i know is zhang shijun, a party member. he was my only hope.” xiao lixun told the reporter.
让肖立勋没想到的是，张世君接到电话，听完他的讲述，二话不说，一口答应：“莫急，我马上赶到。你们安心隔离，剩下的事交给我。”
to his surprise, after knowing of the story, zhang shijun agreed without any hesitation: “don't worry, i will be there soon. be rest assured that i will take good care of your business.”
城管队员临时顶岗
officer takes on the post as a temporary crab shop owner
当晚8时许，防疫人员对肖立勋的批发店进行了环境取样、消毒消杀。采样结果很快出来了，呈阴性，螃蟹也没有问题，可以销售。
at 8 p.m. that day, pandemic control workers took environmental samples from xiao lixun's wholesale shop and disinfected it. the sample results soon came out as negative and all the crabs were safe for sale.
肖立勋悬着的心放了下来，他按照螃蟹的种类、大小，一一列出比较优惠的价格清单，连同店铺钥匙，一起交给当晚赶来的张世君。随后，他和家人、店员一同住进了隔离酒店。
xiao lixun, now relieved of his worries, made a price list where favorable prices were given based on different species and sizes of the crabs, and handed both the list and the keys to zhang shijun, who showed up immediately that night. having done all this, xiao lixun, together with his family and staff, went to the designated hotel for quarantine.
张世君寻思，如果按照常规方法销售，可能需要比较长的时间。于是，他发动同事和亲朋好友购买螃蟹，并将情况向六角亭街道办进行了汇报。街道党委书记杨丽当即联系社区食堂和自己的朋友，积极采购。
zhang shijun thought that selling crabs the regular way might take a long time. therefore, he recommended the crabs to his colleagues, friends and relatives; he also reported this situation to liujiaoting subdistrict. yang li, the party secretary of liujiaoting subdistrict, contacted the community canteen and her friends at once, hoping they too would make a purchase.
10月22日早晨，张世君再次来到肖立勋的批发店，一人身兼销售员、收银员，捞蟹、绑蟹，越干越麻利。由于价格实惠，购买者十分踊跃。
on the morning of october 22nd, zhang shijun went to xiao lixun's wholesale store again, working as a salesman and a cashier. he fished the crabs out and tied them up, quicker each time. due to the affordable price, people were eager to purchase crabs.
店中存货半天售罄
all crabs in stock sold out in half a day
六角亭街荣东社区党委书记潘丽娟、副书记黄骏，也出现在当天购买螃蟹的人群中。他们是临时作为“团长”，为社区居民前来团购的。
pan lijuan and huang jun, the party secretary and deputy party secretary of rongdong community, liujiaoting subdistrict, were also among the purchasers as they came to buy crabs for their community residents.
在街道、社区和城管的号召下，颐嘉乐养老服务站食堂、卫生服务中心、教育学院老师、下沉党员、社区居民，纷纷加入购买队伍。
to answer the call from the subdistrict, community and officer, yijiale elderly care canteen, health service centre, teachers from the institute of education, party members and some residents all came to purchase the crabs.
为了防止人员扎堆，张世君请来同事维持秩序。大家在店外排队等候，按序进店购买。
zhang shijun also invited his colleagues to maintain order and prevent buyers from crowding the area. buyers needed to wait in line outside the store and purchase the crabs in an orderly fashion.
当日上午11时许，店中螃蟹就销售一空。
by 11 a.m. that morning, all the crabs in stock had sold out.
肖立勋解除7天隔离回家后，张世君将2.7万元货款交到他的手中。肖立勋紧紧握着张世君的手，久久不愿放开。
when xiao lixun came home after his seven-day quarantine, zhang shijun gave him all the money from selling the crabs, totaling 27,000 yuan. xiao lixun was so grateful that he held zhang shijun's hands tightly and didn't let go.
“我感觉这些不是钱，而是一颗颗爱心。”肖立勋告诉记者，“现在我的店子生意越来越好，每天可以卖出六七百斤螃蟹。”
“it is not just the money, but support and care. my business is getting better each day now, selling out 300 to 350 kilograms of crabs every day.” xiao lixun told the reporter.
乐于助人的好城管
a good chengguan who is ready to help others
在商贩和居民眼中，张世君是个不折不扣的好城管，急人所急，乐于助人。
vendors and residents all consider zhang shijun as a good officer in every sense of the word because he is always ready to help people in difficulties.
去年10月，荣东小区进行老旧小区改造。但8楼楼顶一处40多平方米的违建，业主王平（化名）拒绝拆除，让改造施工受阻。
last october, rongdong community started to renovate old residential areas. however, a resident, under the pseudonym of wang ping, refused to demolish his 40-squaremeter-plus illegal construction on the roof of the 8th floor, impeding the process of renovation.
张世君多次上门做工作。他和王平聊天得知，王平家因住房困难，20多年前就建了这处违建房，加上一直无力购买新房，因此对拆违十分抵触。
zhang shijun came to wang ping's home several times and talked to him multiple times. during their conversation, zhang gathered more details of his situation. facing difficulties in finding housing, wang ping built this illegal construction over 20 years ago. what's more, he couldn't afford another new house, so he was unwilling to demolish it.
“你们家符合申请公租房的条件，我来帮你们联系和协调。”张世君说。他联系街道办和相关部门，反映王平家的情况。
“based on your situation, you are eligible to apply for public rental housing. i will help you contact the relevant authorities and coordinate the matter.” zhang shijun said. he then reported wang ping's situation to the subdistrict office and other relevant departments.
今年3月，王平家分到了公租房。他主动联系张世君，请城管部门帮助拆除了楼顶违建。小区改造得以顺利推进。
this march, wang ping was allocated a public rental house. he told this result to zhang shijun, and asked the urban management department to help demolish the illegal construction on the roof. as a result, the renovation was able to go on.
该小区的周婆婆，对张世君更是念念不忘。
mrs. zhou, an elderly who is also a resident in this community, was more impressed by zhang shijun.
原来，荣东小区开始进行老旧小区改造后，施工难免产生噪声。周婆婆的老伴李爹爹瘫痪在床，对噪声十分敏感，心情难免烦躁。张世君接到周婆婆的反映后，上门看望、安抚，并协调将老两口送到附近宾馆住了近2个月，直到施工噪声降了下来。“多亏了张城管！”周婆婆对记者说。
it turns out that noises were made during the renovation, but mr. li, mrs. zhou's husband, was paralyzed in bed and sensitive to the noise. after receiving the complaint from mrs. zhou, zhang shijun visited and comforted them. he also arranged for the elderly couple to live in a hotel nearby for two months until the noise was reduced. “we owe officer zhang a great debt of gratitude.” mrs. zhou told the reporter.
“张城管说话客气，从来不掀摊子。有了他，我才有了今天的生意。”提起张世君，快餐店老板罗小光（化名）赞不绝口。
“mr. zhang is very polite. thanks to him, our business became prosperous.” fast food restaurant owner luo xiaoguang (pseudonym) was full of praise when mentioning zhang shijun.
从2005年起，罗小光蹬着三轮车，和妻子在汉口利济北路、武胜路一带卖水果。“你们这样不是长久之计，既影响市容，自己也辛苦，不如租个店子。”张世君巡查时，对罗小光说。
since 2005, luo xiaoguang has been driving a tricycle and selling fruits with his wife on liji north road and wusheng road in hankou. “your business is not a long-term solution. it impacts the city's appearance and is exhausting for both of you. it is better to rent a storefront.” zhang shijun said to luo xiaoguang when he was patrolling.
但夫妻俩依然如故。2015年，他们放弃卖水果，在利济北路的一处人行通道经营早点和盒饭。因占用了消防通道，并存在油烟扰民、影响居民出行，他们多次被投诉。每次执法人员一来，罗小光都十分配合，赶紧收摊。但等执法人员一离开，他们又支起摊子继续经营。
but the couple remained the same. in 2015, they sold breakfast and boxed meal instead of fruits at a pedestrian crossing on liji north road. there were many complaints about their occupying the fire escape, the oil fume pollution to residents and impediment to resident's mobility. every time the officers came, luo xiaoguang was very cooperative and hurriedly closed the stall. but as soon as the officers left, they continued to operate.
张世君依然好言相劝：“找一处正规门面吧，这样才会把生意做大。”
zhang shijun still tried hard to persuade them, “only by finding a proper storefront can you have a successful and prosperous business. ”
“他说的次数多了，我们都不好意思了。”罗小光说。2019年，他终于在汉口利济东街租了门面，开起快餐店，销售早点和中餐。如今，他的生意越来越好，除了一家三口，还请了三个帮手。
“he said it so many times that we felt embarrassed.”luo xiaoguang said. in 2019, he finally rented a storefront on liji east street in hankou and opened a fast-food restaurant selling breakfast and lunch. today, his business is getting better. he also hired three helpers in addition to his family.
关键时刻搭把手彰显城市温度
a helping hand shows the warmth of city
楚天都市报极目新闻记者 王荣海
jimu news reporter: wang ronghai
螃蟹批发店店主和街道城管队员的故事，是武汉基层统筹疫情防控和经济社会发展的一个缩影。
the story of the crab shop owner and officer is a miniature of wuhan's approach to coordinate pandemic prevention and control with the economic and social development.
“疫情要防住、经济要稳住、发展要安全”，这是党中央对疫情防控的明确要求。高效统筹疫情防控和经济社会发展，最大程度保护人民生命安全和身体健康，最大限度减少疫情对经济社会发展的影响，考验政府部门的管理智慧，也是对政府工作人员服务能力和责任心的检验。
regular pandemic prevention and control, steady economic growth and sound development are clear requirements from the cpc central committee for epidemic prevention and control. it is imperative to coordinate pandemic prevention and control with economic and social development, put people's safety and health as the top priority and minimize the covid-19 impact on social-economical development. these approaches will be a test to the management of the government sector as well as the ability and responsibility of government staff.
根据疫情防控需要，有关部门会采取更加精准的管理措施，部分经营场所可能面临暂停营业等情况，部分市民可能需要被隔离观察。但封控不封爱，隔离不隔心。
for pandemic prevention and control, relevant departments will take more precise management measures. for example, some business premises may be closed for a while; some residents may need to self-isolate or quarantine. but no closure or quarantine can isolate people's kindness.
群众困难时刻，城管队员“搭把手”，帮助他们解决燃眉之急；受助店主解除隔离后，化感恩为动力，生意越做越好。我们从城管队员和店主的身上，感受到武汉这座城市的温度。只有怀着深厚的感情来管理城市、服务市民，我们的城市一定会变得更加和谐、温暖。
when people encounter difficulties, the officers extended a helping hand to ease people's anxiety. after the shop-owners of the crab store were released from quarantine, they turned their gratitude into motivation and boosted their business. from these stories, we have felt the warmth of wuhan. only by managing the city and serving the citizens with affection and care can our city become more harmonious and warm.